Here are some how to documents for accessing and using Canvas. Please be sure to check if one of these updated documents solves your issue:
How to login to Chromebook: https://docs.google.com/document/d/11cce1HnkrT8ZEnpDBMyG_q6KOs8TDSAWsHHLQNVzHYQ/edit
How to login to Canvas: https://docs.google.com/document/d/1pse5fdmlwUEjEOduiODsJF_KkpqpkJbVbbtni7grjkM/edit?usp=sharing
How to update Chromebook (Note: Chromebook should be on version 84 or higher): https://docs.google.com/document/d/15C0H6-b_Y4TLvZe7A3jjWfTCUa6k_BGiWJ6_zVnzkjQ/edit?usp=sharing
You can also view the How to Access Canvas on a Laptop video at: http://jefferson.southredford.org/apps/video/watch.jsp?v=290555
If these do not resolve the issue please complete the Technology Assistance Request 2020-2021 Form:
https://docs.google.com/forms/d/e/1FAIpQLSd9p769b7qYWWuG74P3_c0-87W9-3lUVNpRQdrnMUC1GzAEBA/viewform
How to login to Chromebook: https://docs.google.com/document/d/11cce1HnkrT8ZEnpDBMyG_q6KOs8TDSAWsHHLQNVzHYQ/edit
How to login to Canvas: https://docs.google.com/document/d/1pse5fdmlwUEjEOduiODsJF_KkpqpkJbVbbtni7grjkM/edit?usp=sharing
How to update Chromebook (Note: Chromebook should be on version 84 or higher): https://docs.google.com/document/d/15C0H6-b_Y4TLvZe7A3jjWfTCUa6k_BGiWJ6_zVnzkjQ/edit?usp=sharing
You can also view the How to Access Canvas on a Laptop video at: http://jefferson.southredford.org/apps/video/watch.jsp?v=290555
If these do not resolve the issue please complete the Technology Assistance Request 2020-2021 Form:
https://docs.google.com/forms/d/e/1FAIpQLSd9p769b7qYWWuG74P3_c0-87W9-3lUVNpRQdrnMUC1GzAEBA/viewform